FAQ

No two remodeling projects are identical. In order to figure out how much your window or door replacement project will cost, we will need to wholly know your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to provide you with a free quote at your consultation. A Pella® design specialist will work with you to visualize your idea, pick high-quality products and measure for your replacements.

In addition to offering high-quality products in a variety of styles, we also offer payment and finance options to help make your replacement project affordable.

It’s our priority to make sure we answer all of your questions about windows and doors from Pella of Norwalk. We’ll review all the features and options available to you, including material choices and energy-efficient possibilities. To be certain we can cover it all, we recommend you schedule about two hours for your consultation appointment.

Your in-home consultation is essential to ensuring your happiness with your window and door replacement. It will help you select the ideal windows or doors for your Norwalk-area home and your budget. It’s best to set up your free, in-home consultation when every one of the decision-makers are able to make it. Our Pella® expert designer will work through a variety of common questions like:

  • Which materials (vinyl, wood or fiberglass) are most appropriate for your Norwalk-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you want?

Precisely quoting your replacement windows or entry door project hinges on the information we receive through the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Norwalk are run by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must complete a thorough set of training courses to make sure your windows and doors are correctly installed and meet Pella’s warranty criteria. You can learn more about your no-mess, no-guess installation day here.

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are completely backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you realize a decrease in your heating and cooling costs, but you will help protect the environment.

The benefit of Pella® vinyl windows is that you will not have to paint them. They are available in a number of colors, so you’ll find a color that complements your home. We do not endorse painting your vinyl products; this will nullify your warranty.

Pella of Norwalk gives you services and support that larger stores can’t. Our knowledgeable staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, consisting of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” All you have to do is get ahold of our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work resolving the issue.

There are a number of reasons why Norwalk-area folks choose Pella of Norwalk for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s expert Direct Sales Network. Unlike other companies who sell only through third-party channels, Pella of Norwalk has a dedicated window and entry door showroom. This unique way of doing business provides you a personalized experience with the aid of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Norwalk has a superior-quality, energy-efficient and reliable solution.

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